Efficiency in vending isn’t just about machines—it’s about mobility. That’s why Vendmanager Mobile has become a central tool for operators and engineers alike. Built for the field, the app puts every key task—replenishment, service calls, stock checks, routing—right in the palm of your team’s hands.
Here’s how Vendmanager Mobile helps you streamline operations, tighten control, and improve visibility at every stage of your vending business.
One app, every task
From replenishing stock to fixing faults, transferring items, and running surveys, the mobile app supports the full scope of operator and engineer tasks. No need to switch apps, write things down, or report later. Everything’s recorded in real time.
With one single tool, your team becomes more agile—and you get a complete view of who’s done what, where, and when.
Live visit visibility
Each visit updates Vendmanager within minutes, showing start time, duration, stock levels, pricing changes, and even site photos.
This gives managers immediate insight into performance—and makes it easier to monitor KPIs and SLAs. No guesswork. Just real data, in real time.
Plug in and go with Datakey
Datakey, Vendmanager’s exclusive hardware companion, lets operators download machine data in seconds. Plug it in, and within 30 seconds, it pulls key metrics straight into the app via Bluetooth.
That means faster fills, automatic meter reads, accurate pricing checks, and fewer errors. Every visit becomes smarter, quicker, and more consistent.
Supervisor mode: manage on the move
Need to adjust routes mid-shift? No problem. With Supervisor Mode, team leads can move visits between operators right from the app. Reassign service calls, adjust for sick days, or cover unexpected gaps without ever needing a laptop.
Changes appear instantly in the app and in Vendmanager, keeping everyone aligned.
Fewer steps, faster service
Without integration, operators may waste time walking between machines and vans to check stock, collect items, and return for fills.
With Vendmanager Mobile, stock requirements are ready in advance—based on the latest telemetry data. Operators know what to take, where to go, and how much to fill—often completing entire sites in a single walk.
The time savings across a full day add up fast.
- Stress-free relief operating
Relief operators often face unfamiliar sites, machines, contacts, and processes. The app removes the guesswork.
Navigation integrates with third-party maps. Site details, door codes, photos, and previous visit notes are all right there in the app—so every operator can walk in confident and prepared, even on their first visit.
Smarter service calls
Service call workflows are fully built into the app. Engineers can see who reported the fault, check if charges apply, view service history, and log faults, fixes, and parts—all in real time.
Their updates feed directly into Vendmanager and can trigger automatic customer updates or invoicing, depending on your setup. It’s seamless, detailed, and customer-friendly.
Catch issues before they escalate
Mistyped meter reads. Duplicate bag numbers. Missed machines. The app flags these issues instantly.
Operators are prompted to fix any inconsistencies before completing a visit. If they spot a nearby fault or empty machine, they can raise or resolve a call on the spot—helping your service stay ahead of problems, not just react to them.
Stock in sync, waste in check
Stock tasks are fully traceable: adding items, switching brands, transferring between operators, or writing off waste. Everything’s tracked, time-stamped, and logged in Vendmanager.
Operators can also complete partial stock takes on the go—helping reduce the need for full monthly checks and keeping stock more accurate across the board.
Total visibility—internally and externally
Customers want clarity. Vendmanager Mobile makes it easy to provide it.
Automatic updates on service calls and wholesale orders. Digital visit summaries. Shared signatures. On-site photos. All this builds trust and transparency with your clients—and gives your team solid evidence to resolve any questions quickly.
Fast facts:
- Datakey pulls machine data into Vendmanager Mobile in 30 seconds—no manual entry.
- Operators can complete entire multi-machine sites in one walk with live stock data.
- Supervisor Mode allows remote visit reassignment without needing a laptop.
- Partial stock takes, live service updates, and on-site photos improve accuracy and customer communication.
Not all vending management systems are created equal. These essential features help you streamline operations, stay ahead of trends, and make smarter decisions—so you can spend less time chasing problems and more time growing your business.
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